Returns

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, un-opened and its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@strikenutrition.co

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

UK customers are responsible for covering the cost of return shipping unless the item arrived damaged, faulty, or incorrect. We’ll always do our best to make the process as smooth as possible.


Subscription Cancellation:

Billing for monthly subscription begins 30 days after the purchase of your order. If you are not satisfied during the monthly period, you can cancel at any time by contacting support@strikenutrition.co or logging into your customer portal that was emailed to you after purchasing. 


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For multiple tub purchases, our 30 day money back guarantee covers one opened tub only. Any additional tubs must be unopened and returned to qualify for a refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@strikenutrition.co